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OXXO lets shoppers in Mexico pay for an order in cash at an OXXO convenience store. Fluid connects to OXXO through PPRO, a payment provider.

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How it works for your shopper

1

Choose OXXO

At checkout, the shopper chooses OXXO and places the order.
2

Get the voucher

The shopper gets a voucher with a barcode.
3

Pay in cash

The shopper pays the voucher in cash at any OXXO store.
4

Order confirmed

Fluid confirms the order automatically when the payment arrives. This can take hours or days.
While the shopper waits, checkout shows Payment in progress.

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Stock

Fluid holds the items while the voucher is open, so they stay reserved for the shopper.

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Refunds

Fluid can’t refund OXXO payments automatically. To refund an OXXO order, use PPRO’s manual refund process. PPRO collects the shopper’s bank details. If you try to refund an OXXO order in Fluid, Fluid tells you this.

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Set up OXXO

PPRO must have OXXO enabled on your live contract. Ask PPRO before you add the account.
1

Open APM

Click the Settings gear in the top bar. In the Settings sidebar, under Payments, select APM.
2

Add the account

Click Add Payment Account. Enter a Display Name and a Reporting Name.
3

Choose the payment type

Select OXXO (PPRO) as the Payment Type.
4

Assign Mexico

Under Available Countries, select Mexico.
5

Enter your PPRO details

Fill in the fields the form shows for the payment type, and turn on Active.
6

Save

Click Add Account.
For the full form, see APM.