Skip to main content
The Databases screen controls which reporting databases admins with reporting access can view in the Mist desktop app and query with Mist agents. It holds your company’s Fluid database, which syncs on a schedule you set, and any databases from connectors you install.

Where to find it

In the admin, click the Settings gear in the top bar. In the Settings sidebar, under System, select Databases. To open the screen, your role needs Full access for Reporting Databases, in the Other card on the role’s Permissions tab.

What’s on the screen

The introduction at the top of the screen has a View Mist Documentation link, which opens the Fluid docs in a new tab. Below it, the Enabling a database carries risk notice explains the risks of turning on a database.
Turning on a database makes its contents queryable by Mist agents and by every admin who holds a reporting-database role, including any personal, financial, health or otherwise confidential data it holds. Query content and results may be processed by third-party AI model providers. Read the full notice on the screen before you turn on a database.
If your settings can’t load, the screen shows Couldn’t load reporting database settings and a Try Again button.

Fluid card

The Fluid card is for syncing your company’s Fluid data, such as orders, customers and products, into a dedicated reporting database. It has:
  • Sync Now: requests a sync. It’s available only while the Fluid database is turned on. While the request is being sent, the button reads Syncing….
  • Last synced: the date and time of the last sync, shown next to Sync Now once there’s a sync to show.
  • Sync every: the number of hours between syncs, as a whole number of 1 or more.
  • A switch at the right of the card, next to Sync every, that turns syncing of the Fluid reporting database on or off.
At the bottom of the card, a note says that Fluid charges per sync for database storage and transfer. It gives the cost range for each sync, which depends on the size of your database.

Connectors

The Connectors section lists the databases from your installed connectors. Each row shows the connector’s name, a via Fluid Connect badge and a switch. The switch lets admins with reporting access view that connector’s data in the Mist desktop app, with access tracked per user. If the list is empty, it shows No connector databases yet and a Browse the Droplet Marketplace button.

Who has access

The Who has access section shows, as badges, the roles that can view and query reporting databases in Mist. Each admin connects separately, and every connection is tracked by user. If no role is listed, the section says that only full-access admin roles hold the reporting-database permissions. Manage Roles opens the Roles screen. See Roles.

Turn on the Fluid database

1

Read the risk notice

Read the Enabling a database carries risk notice near the top of the screen.
2

Turn on the switch

On the Fluid card, turn on the switch at the right of the card. You see Fluid reporting database updated.
To turn the Fluid database off, turn off the same switch. Sync Now is unavailable while the switch is off.

Change how often Fluid data syncs

1

Enter the number of hours

On the Fluid card, enter a whole number of 1 or more in Sync every.
2

Save the change

Press Enter, or click outside the field. You see Fluid reporting database updated.
If you enter a number that isn’t whole, or is less than 1, the field goes back to the saved value and nothing is saved.

Request a sync now

1

Click Sync Now

On the Fluid card, click Sync Now. The Fluid database must be turned on.
2

Check the confirmation

You see Sync requested, or Sync requested. It will run on the next scheduler tick. If the request fails, you see Failed to request sync.

Turn a connector database on or off

1

Read the risk notice

Read the Enabling a database carries risk notice near the top of the screen.
2

Use the connector's switch

Under Connectors, turn the switch at the end of the connector’s row on or off. You see a message with the connector’s name and viewing data in Mist enabled or viewing data in Mist disabled.

Frequently asked questions

The Databases item appears only if your role can manage reporting databases. Ask an admin who manages roles to edit your role: on the role’s Permissions tab, open the Other card, then set Reporting Databases to Full access. See Roles.
Fluid Connect brings data from your other platforms into Fluid as reporting databases. Install a database-capable connector from the droplet marketplace, and its database appears under Connectors. If you have no connector databases yet, click Browse the Droplet Marketplace to open the marketplace.
Sync Now works only while the Fluid database is turned on. Turn on the switch on the Fluid card first. The button is also unavailable while a sync request is being sent.
You see Failed to update setting, and the screen reloads your saved settings, so the switch or field shows its saved value again. Make the change again.