Where to find it
In the admin sidebar, under Tools, select Events.To open this screen, your role needs View only or Full access for Events. To create, edit, duplicate or delete events, or send notifications, it needs Full access. On the Roles screen, Events is in the Tools & Messaging card. Open the card and set access from the Events area’s menu, not the card’s.
What’s on the screen
The Create Event button is at the top of the page. Below it is the list of events. A banner above the list offers the new Events table, which keeps your place in the list as you move around the admin: click Try it to use it, or Switch back to return.Events list
- The All, Active, Draft and Out of Date tabs filter the list by status. Active shows active events that haven’t ended, Draft shows inactive events, and Out of Date shows active events that have ended.
- Use the search box to find events by title.
- Use the sort menu to sort by Title or Start, Ascending or Descending. Until you choose, the list is sorted by title, A to Z.
- Click the filter icon to open Filters. Choose a Country to show only the events whose Available Countries include it, then click Apply Filters. While the filter is on, a 1 Filter Applied label shows. To clear the filter, click the × on that label, or click Reset All in Filters.
- Title: the event’s title.
- Status: Active, Draft or Out of Date, as in the tabs.
- Notification: On or Off, matching the event’s Event Notifications switch.
- Start and End: when the event starts and ends, in the event’s time zone.
Event page
The event page opens when you click Create Event or an event in the list. A new event’s page is titled Create New Event. A saved event’s page is titled Edit Event. The main card holds the event’s details:- Title: required.
- Media: images for the event. Click Upload Media, or Add More Media once the event has images, to open the file picker. You can add up to 10 images at a time, and each can be up to 10 MB. To remove an image, point to it and click the × in its corner.
- Time Zone: required. The dates and times you enter are in this time zone. A new event is set to UTC until you change it.
- URL: a web address for the event, such as a link to an online meeting. Enter the full address, for example
https://meet.example.com/spring-launch. - Location: where the event takes place.
- Start Date and End Date: required. Start Time and End Time are optional. Without a start time, the event starts at the beginning of its start date. Without an end time, it ends at the end of its end date.
- Description: required.
- Available Countries: the countries the event is available in. Choose from your company’s countries.
- Event Notifications: a switch, on by default. When it’s on, Fluid sends a reminder to reps in the event’s Available Countries about an hour before an active event starts.
- Status: Active or Inactive. A new event starts as Active. In the list, an inactive event shows as Draft.
Tasks
Create an event
1
Start a new event
On the Events screen, click Create Event.
2
Enter the details
Enter a Title and a Description. Choose the Time Zone, then set the Start Date and End Date, and the times if you need them. Add Media, a URL and a Location if you want them.
3
Choose the settings
Choose the Available Countries. Turn off Event Notifications if you don’t want the reminder. To save the event without making it active, set Status to Inactive.
4
Create the event
Click Create Event. A confirmation message appears and the event’s page opens.
Edit an event
1
Open the event
In the list, click the event, or choose Edit from its actions menu.
2
Make your changes
Change the fields you need. Save is grayed out until you change something. To undo your changes, click Cancel.
3
Save
Click Save. A confirmation message appears and you stay on the event’s page.
Activate events or set them as draft
1
Select the events
In the list, select the rows of the events you want to change.
2
Choose the status
Open the menu in the table header and choose Set 3 events as active or Set 3 events as draft. The number matches the rows you selected.
Duplicate an event
In the list, choose Duplicate from the event’s actions menu. The copy has the same details, countries and images, and its title ends in(copy). It’s saved as a draft. When it’s ready, open it, set Status to Active, and click Save.
Send a notification about an event
1
Open the dialog
On a saved event’s page, click Send Notification. The Notify Users about updates dialog opens.
2
Send
Under Send a notification to people in, choose at least one country, then click Send Push.
Delete an event
1
Open the event
In the list, click the event.
2
Choose Delete
Click Delete at the top of the page.
3
Confirm
In the Delete Event? dialog, click Delete. You return to the events list.
Frequently asked questions
Why won't my event save?
Why won't my event save?
Check that Title, Time Zone, Start Date, End Date and Description are filled in. A description with only spaces counts as empty.The End Date can’t be before the Start Date. If the event starts and ends on the same day and you set both times, the End Time must be after the Start Time. If you enter a URL, it must be a full web address, such as
https://meet.example.com/spring-launch.Why does my event show as Draft or Out of Date?
Why does my event show as Draft or Out of Date?
Draft means the event’s Status is Inactive. To make it active, open it, set Status to Active, and click Save.Out of Date means the event is active and its end has passed.
Why don't I see Create Event?
Why don't I see Create Event?
Your role can view events but doesn’t have Full access for Events. Without it, you can open events, but there’s no Save button. Ask an admin who manages roles to update your role. See Roles.