Agency work
Read what changed on a ticket sent to an agency
Requires an admin-tier user session whose user is a kept member of the agency, confirmed again on this request. Answers as the company task history does (listMultiplayerTaskHistory), read in the ticket’s own company. A ticket outside the queue answers 404.
GET
/
api
/
v202604
/
agencies
/
{agency}
/
tasks
/
{id}
/
history
Read what changed on a ticket sent to an agency
curl --request GET \
--url https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"history": [
{
"id": "0197d4e9-1b22-7d10-8a5e-6c3f9b7d4e20",
"task_id": "0197d4e2-7a31-7c3e-9b52-4f1d8a6e2c11",
"preview_thread_id": null,
"changes": {
"status": [
"open",
"in_progress"
]
},
"agency": null,
"assignee": null,
"people": {},
"created_at": "2026-10-15T20:58:32.000Z",
"actor": {
"id": "4120",
"name": "Maya Okafor",
"kind": "user"
}
}
],
"status": 200,
"meta": {
"pagination": {
"cursor": null,
"limit": 25,
"prev_cursor": null,
"next_cursor": null
},
"request_uuid": "0c5b1f0e-6d52-4e0a-9f6a-2d3a1e8f7b41",
"timestamp": "2026-10-15T20:58:32Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The agency key, as a root admin created it.
Maximum string length:
64Pattern:
^[a-z0-9_]+$The ticket UUID returned in an agency queue page.
Query Parameters
Opaque cursor for the next, older page of changes.
Maximum string length:
4096Maximum changes to return, defaulting to 25.
Required range:
1 <= x <= 100⌘I
Read what changed on a ticket sent to an agency
curl --request GET \
--url https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"history": [
{
"id": "0197d4e9-1b22-7d10-8a5e-6c3f9b7d4e20",
"task_id": "0197d4e2-7a31-7c3e-9b52-4f1d8a6e2c11",
"preview_thread_id": null,
"changes": {
"status": [
"open",
"in_progress"
]
},
"agency": null,
"assignee": null,
"people": {},
"created_at": "2026-10-15T20:58:32.000Z",
"actor": {
"id": "4120",
"name": "Maya Okafor",
"kind": "user"
}
}
],
"status": 200,
"meta": {
"pagination": {
"cursor": null,
"limit": 25,
"prev_cursor": null,
"next_cursor": null
},
"request_uuid": "0c5b1f0e-6d52-4e0a-9f6a-2d3a1e8f7b41",
"timestamp": "2026-10-15T20:58:32Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}