Agency work
Propose a ticket's work done
Requires an admin-tier user session whose user is a kept member of the agency, confirmed again on this request. Any member may propose the work of an accepted ticket (accepted) done, with an optional note. The stage becomes done_proposed and the agency waits for the customer to accept the work or ask for changes. Any other stage answers 422.
POST
/
api
/
v202604
/
agencies
/
{agency}
/
tasks
/
{id}
/
done
Propose a ticket's work done
curl --request POST \
--url https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"done": {
"note": "Both videos are live",
"expected_version": 5
}
}
'import requests
url = "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done"
payload = { "done": {
"note": "Both videos are live",
"expected_version": 5
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({done: {note: 'Both videos are live', expected_version: 5}})
};
fetch('https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'done' => [
'note' => 'Both videos are live',
'expected_version' => 5
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done"
payload := strings.NewReader("{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}"
response = http.request(request)
puts response.read_body{
"task": {
"id": "0197d4e2-7a31-7c3e-9b52-4f1d8a6e2c11",
"client_id": "acme-videos",
"company_id": 42,
"creator_id": 4120,
"title": "Add customer videos",
"description": "Use videos from the media library",
"status": "in_progress",
"priority": "high",
"due_on": null,
"kind": "change",
"category": "eng",
"plan": null,
"board_position": null,
"board_position_at_ms": null,
"lock_version": 4,
"run_id": null,
"run_thread_id": null,
"tags": [],
"agency": {
"key": "example_agency",
"name": "Example agency"
},
"assignee": null,
"assigner": null,
"source_threads": [],
"created_at": "2026-10-14T16:02:11.000Z",
"updated_at": "2026-10-15T21:10:05.000Z",
"company": {
"id": 42,
"name": "Acme Supply"
},
"pickup": null,
"request": {
"state": "sent",
"sent_at": "2026-10-14T16:05:00.000Z",
"own_due_at": "2026-10-14T20:05:00.000Z",
"resolve_due_at": null,
"resolve_breached_at": null,
"resolve_paused_at": null,
"access": [],
"you_have_access": false,
"version": 6,
"stage": "done_proposed",
"quote": {
"hours": 6.5,
"deliver_on": "2026-10-23",
"note": "Two short videos",
"quoted_at": "2026-10-15T21:10:05.000Z",
"quoted_by": {
"id": "4120",
"name": "Maya Okafor",
"kind": "user"
}
},
"revised_quote": null,
"changes_round": 0,
"delivery_overdue": false,
"last_step": {
"kind": "done_proposed",
"at": "2026-10-15T21:10:05.000Z",
"by": {
"id": "4120",
"name": "Maya Okafor",
"kind": "user"
},
"note": "Both videos are live"
}
}
},
"status": 200,
"meta": {
"request_uuid": "0c5b1f0e-6d52-4e0a-9f6a-2d3a1e8f7b41",
"timestamp": "2026-10-15T21:10:05Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {
"type": "conflict",
"task": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"client_id": "<string>",
"company_id": 123,
"creator_id": 123,
"title": "<string>",
"description": "<string>",
"status": "open",
"priority": "urgent",
"due_on": "2023-12-25",
"kind": "bug",
"category": "design",
"plan": [
{
"title": "<string>",
"outcome": "<string>"
}
],
"board_position": "<string>",
"board_position_at_ms": 123,
"lock_version": 1,
"run_id": "<string>",
"run_thread_id": 123,
"tags": [
"<string>"
],
"agency": {
"key": "example_agency",
"name": "Example agency"
},
"assignee": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"assigner": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"source_threads": [
{
"id": 123,
"theme_id": 123,
"client_id": "<string>",
"n": 123,
"page_url": "<string>",
"author_name": "<string>"
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"company": {
"id": 123,
"name": "<string>"
},
"pickup": {
"owner": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"picked_up_at": "2023-11-07T05:31:56Z",
"picked_up_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"request": {
"access": [
{
"person": {
"id": "<string>",
"name": "<string>"
},
"role": {
"id": 123,
"name": "<string>"
}
}
],
"you_have_access": true,
"state": "sent",
"sent_at": "2023-11-07T05:31:56Z",
"own_due_at": "2023-11-07T05:31:56Z",
"resolve_due_at": "2023-11-07T05:31:56Z",
"resolve_breached_at": "2023-11-07T05:31:56Z",
"resolve_paused_at": "2023-11-07T05:31:56Z",
"version": 123,
"stage": "requested",
"quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z",
"quoted_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"revised_quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z",
"quoted_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"changes_round": 1,
"delivery_overdue": true,
"last_step": {
"kind": "<string>",
"at": "2023-11-07T05:31:56Z",
"by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"note": "<string>"
}
},
"mist_confidence": {
"state": "current",
"score": 3,
"band": "red",
"summary": "<string>",
"concerns": [
"<string>"
],
"raise_by": [
"<string>"
],
"assessed_at": "2023-11-07T05:31:56Z",
"failure": "budget",
"assessment_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"suggested_kind": "bug",
"category": "design",
"difficulty": "easy",
"hours_low": 80,
"hours_high": 80,
"questions": [
{
"id": "q1",
"prompt": "<string>",
"options": [
"<string>"
]
}
],
"duplicate_of": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"status": "open",
"reason": "<string>",
"merge_blocked": "agency"
}
},
"source": {
"provider": "linear",
"identifier": "<string>",
"url": "<string>"
},
"attachment_count": 1,
"agency_request": {
"agency": {
"key": "example_agency",
"name": "Example agency"
},
"owner": {
"id": "<string>",
"name": "<string>"
},
"access": [
{
"person": {
"id": "<string>",
"name": "<string>"
},
"role": {
"id": 123,
"name": "<string>"
}
}
],
"owner_has_access": true,
"state": "sent",
"stage": "requested",
"version": 1,
"sent_at": "2023-11-07T05:31:56Z",
"quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z"
},
"revised_quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z"
},
"changes_round": 1,
"reopenable_until": "2023-11-07T05:31:56Z",
"delivery_overdue": true,
"last_step": {
"kind": "<string>",
"at": "2023-11-07T05:31:56Z",
"note": "<string>"
}
},
"agency_join_request": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"state": "pending",
"agency_name": "<string>",
"decline_reason": "<string>",
"requested_at": "2023-11-07T05:31:56Z",
"lock_version": 1
},
"merged_into": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"deleted": true
},
"merged_from": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"merged_at": "2023-11-07T05:31:56Z",
"version": 1
}
],
"conversation_id": 123,
"status_editable": true
}
}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}{
"error": {
"message": "<string>",
"details": {
"type": "invalid",
"task": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"client_id": "<string>",
"company_id": 123,
"creator_id": 123,
"title": "<string>",
"description": "<string>",
"status": "open",
"priority": "urgent",
"due_on": "2023-12-25",
"kind": "bug",
"category": "design",
"plan": [
{
"title": "<string>",
"outcome": "<string>"
}
],
"board_position": "<string>",
"board_position_at_ms": 123,
"lock_version": 1,
"run_id": "<string>",
"run_thread_id": 123,
"tags": [
"<string>"
],
"agency": {
"key": "example_agency",
"name": "Example agency"
},
"assignee": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"assigner": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"source_threads": [
{
"id": 123,
"theme_id": 123,
"client_id": "<string>",
"n": 123,
"page_url": "<string>",
"author_name": "<string>"
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"company": {
"id": 123,
"name": "<string>"
},
"pickup": {
"owner": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"picked_up_at": "2023-11-07T05:31:56Z",
"picked_up_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"request": {
"access": [
{
"person": {
"id": "<string>",
"name": "<string>"
},
"role": {
"id": 123,
"name": "<string>"
}
}
],
"you_have_access": true,
"state": "sent",
"sent_at": "2023-11-07T05:31:56Z",
"own_due_at": "2023-11-07T05:31:56Z",
"resolve_due_at": "2023-11-07T05:31:56Z",
"resolve_breached_at": "2023-11-07T05:31:56Z",
"resolve_paused_at": "2023-11-07T05:31:56Z",
"version": 123,
"stage": "requested",
"quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z",
"quoted_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"revised_quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z",
"quoted_by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
}
},
"changes_round": 1,
"delivery_overdue": true,
"last_step": {
"kind": "<string>",
"at": "2023-11-07T05:31:56Z",
"by": {
"id": "<string>",
"name": "<string>",
"kind": "user"
},
"note": "<string>"
}
},
"mist_confidence": {
"state": "current",
"score": 3,
"band": "red",
"summary": "<string>",
"concerns": [
"<string>"
],
"raise_by": [
"<string>"
],
"assessed_at": "2023-11-07T05:31:56Z",
"failure": "budget",
"assessment_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"suggested_kind": "bug",
"category": "design",
"difficulty": "easy",
"hours_low": 80,
"hours_high": 80,
"questions": [
{
"id": "q1",
"prompt": "<string>",
"options": [
"<string>"
]
}
],
"duplicate_of": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"status": "open",
"reason": "<string>",
"merge_blocked": "agency"
}
},
"source": {
"provider": "linear",
"identifier": "<string>",
"url": "<string>"
},
"attachment_count": 1,
"agency_request": {
"agency": {
"key": "example_agency",
"name": "Example agency"
},
"owner": {
"id": "<string>",
"name": "<string>"
},
"access": [
{
"person": {
"id": "<string>",
"name": "<string>"
},
"role": {
"id": 123,
"name": "<string>"
}
}
],
"owner_has_access": true,
"state": "sent",
"stage": "requested",
"version": 1,
"sent_at": "2023-11-07T05:31:56Z",
"quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z"
},
"revised_quote": {
"hours": 123,
"deliver_on": "2023-12-25",
"note": "<string>",
"quoted_at": "2023-11-07T05:31:56Z"
},
"changes_round": 1,
"reopenable_until": "2023-11-07T05:31:56Z",
"delivery_overdue": true,
"last_step": {
"kind": "<string>",
"at": "2023-11-07T05:31:56Z",
"note": "<string>"
}
},
"agency_join_request": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"state": "pending",
"agency_name": "<string>",
"decline_reason": "<string>",
"requested_at": "2023-11-07T05:31:56Z",
"lock_version": 1
},
"merged_into": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"deleted": true
},
"merged_from": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"merged_at": "2023-11-07T05:31:56Z",
"version": 1
}
],
"conversation_id": 123,
"status_editable": true
}
}
},
"status": 123,
"meta": {
"request_uuid": "<string>",
"timestamp": "2023-11-07T05:31:56Z"
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The agency key, as a root admin created it.
Maximum string length:
64Pattern:
^[a-z0-9_]+$The ticket UUID returned in an agency queue page.
Body
application/json
Show child attributes
Show child attributes
Response
The ticket with its request now done_proposed.
A ticket as an agency's member reads it: the task API's ticket plus the company it belongs to, who in the agency has picked it up, and the agency's sent request for it. The customer's linked threads and Mist's plan stay with the company: source_threads is always empty, and run_thread_id and plan are always null. A pick-up or release sends the request's version back as expected_version, so a change made since is refused.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
⌘I
Propose a ticket's work done
curl --request POST \
--url https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"done": {
"note": "Both videos are live",
"expected_version": 5
}
}
'import requests
url = "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done"
payload = { "done": {
"note": "Both videos are live",
"expected_version": 5
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({done: {note: 'Both videos are live', expected_version: 5}})
};
fetch('https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'done' => [
'note' => 'Both videos are live',
'expected_version' => 5
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done"
payload := strings.NewReader("{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.fluid.app/api/v202604/agencies/{agency}/tasks/{id}/done")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"done\": {\n \"note\": \"Both videos are live\",\n \"expected_version\": 5\n }\n}"
response = http.request(request)
puts response.read_body{
"task": {
"id": "0197d4e2-7a31-7c3e-9b52-4f1d8a6e2c11",
"client_id": "acme-videos",
"company_id": 42,
"creator_id": 4120,
"title": "Add customer videos",
"description": "Use videos from the media library",
"status": "in_progress",
"priority": "high",
"due_on": null,
"kind": "change",
"category": "eng",
"plan": null,
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