Find a conversation by contact
Return your conversation of the given type with one of your contacts, creating it if it does not exist yet. contact_id must be one of your own contacts (404 otherwise), and conversation_type must be a conversation type such as DirectConversation, SmsConversation, or EmailConversation (400 otherwise). Callable by a signed-in company admin or rep whose role includes the messaging view permission.
Authorizations
Bearer token authentication
Query Parameters
Contact ID to find conversation with
Type of conversation (e.g. DirectConversation, SmsConversation)
Response
The existing or newly created conversation.
A conversation as seen by the acting recipient. Per-recipient fields such as unread, pinned, and muted describe that recipient's view of the conversation. recipients lists at most six active participants; total_recipients is the full count.
The conversation type, for example GroupConversation.
The short conversation kind (direct, group, channel, or downline), or null for SMS, email, and bot conversations.
One of initiated, open, archived, or closed. A new conversation stays initiated until its first message.
internal for conversations between company members, external for conversations with contacts.
Whether the acting recipient can post in the conversation.
The acting recipient's unsent draft in this conversation, or null.
The recipient who created a conversation.