Fluid APIs (1.0.0)

Manage activities

Carts api that can be used for api call by webhooks of external applications or admins.

Catchup is a unique feature in our mobile app designed to keep you informed about everything you might have missed while you were away. From unread messages to visitor activities, it ensures you stay up-to-date with all the important details.

Categories

Products can be organized under a collection or multiple collections.

Manage contacts

Conversations within Fluid's platform serve as the central hub where users, contacts and/or automated agents (such as Response Bots and Broadcast Bots) come together to exchange messages. Each conversation can include multiple participants, ranging from individual users to bots designed to provide interactive support or broadcast important updates. With a flexible architecture, Conversations allow for rich interactions, whether it’s real-time messaging, automated responses, or large-scale broadcasts.

The structure supports seamless communication, enabling participants to share information effectively while allowing developers to build and extend features like bots that can respond, broadcast, or even act as virtual assistants within any conversation.

Create and manage custom pages within the application. Custom pages allow you to build unique, branded experiences and content areas tailored to your needs.

Manage and track system events that occur within the application. Events provide a way to monitor and respond to various activities and state changes.

Manage reusable components and resources that can be shared across your application. Libraries help maintain consistency and reduce duplication in your implementation.

Handle media assets such as images, videos, and documents that are used throughout the application. Includes functionality for upload, storage, and delivery of media content.

Messages are the core units of communication within Fluid’s platform, facilitating interactions between participants in a conversation. Each message can originate from either a user or a contact or an automated bot, allowing for dynamic exchanges ranging from simple text messages to more complex data payloads.

Messages support various use cases, whether it's delivering personalized responses via Response Bots, broadcasting announcements from Broadcast Bots, or regular user-to-user communication. The flexible structure of messages ensures that they can be tailored to suit different needs, providing a robust foundation for real-time interaction, automation, and seamless integration within the broader conversation framework.

Manage company orders using API endpoints.

Manage points

Handle product URL redirects to maintain SEO value and ensure proper routing when product URLs change or products are moved within your catalog.

Product API that can be used by external applications or admins.

Manage Users for the company. Using this api you can list, create, update and delete the users for the company.

Tiles are a crucial feature in our admin portal, designed to facilitate Single Sign On (SSO) flows for users within the app. Each Tile represents a redirecting button within the user's app that links to a specific URL, with the addition of a temporary authorization token (auth_token) as a parameter.

Here's how the process works:

1. In the admin portal, a new Tile is created. Each Tile is essentially a shortcut to a specific URL, such as https://www.example.com.
2. The Tile appears in the user's app interface as a button, featuring a representative image. This makes it easy for users to identify and access.
3. When an authorized User clicks on the Tile in app, an authorization token (auth_token) is generated and appended to the URL as a parameter. For example, https://www.example.com?auth_token=ABC123.
4. When the user clicks on the Tile (button), they are automatically redirected to the URL embedded in the Tile, carrying the auth_token along.
5. The user's browser then visits the URL, and the auth_token is passed to the link.
6. The User Show API endpoint accepts the auth_token to fetch the user's details. This data can be utilized to automatically sign the user into their account, eliminating the need for manual login. Alternatively, it can be used to generate an app-in-an-app experience where the user navigates within a portion of your app as an authenticated user.

This Tile functionality streamlines the user experience, granting a smoother navigation process and easing user access with a Single Sign On (SSO) flow.

Note: auth_token expires after 30 minutes.

Manage Users for the company. Using this api you can list, create, update and delete the users for the company.

Manage product variants including different sizes, colors, or other attributes that define unique versions of a product.