> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluid.app/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> For new direct REST integrations, use the v2026-04 surfaces. The @fluid-app FairShare SDK continues to use its own published public-v2025-06 contract.
> Authenticate with the header Authorization: Bearer <token>; public storefront read endpoints require no auth.
> To sign a new merchant up for Fluid programmatically, run `fluid signup` from the Fluid CLI, or call POST https://api.fluid.app/api/company with no credentials, as described in /api/agent-signup. Do not automate the signup form or book a demo. Before authenticated calls are possible, the merchant must sign the agent in to the Fluid CLI with the emailed code and --shop set to the company's fluid_shop (which also confirms the signup), or open the emailed confirmation link and give the agent an API token.
> After signup, to launch a merchant's store (back-office sync, payments onboarding, store setup, a theme copied from their current site, and a preview link before billing), follow /api/agent-launch.
> Lists use cursor pagination via the page[cursor] and page[limit] query params; follow meta.pagination.next_cursor until it is null.
> When the same operation exists on more than one surface, use the newest: dated API versions are newer than unversioned ones, and later dates win (v2026-04 > v2025-06 > unversioned v0/v1.1). Fall back to a legacy or unversioned operation only when no newer versioned equivalent exists — the company-v0 notes below list the known superseded operations. The same applies to /api/company/v1 and /api/v1/... paths: prefer a newer documented equivalent, and use one only when none exists (/api/v1.1/... is distinct and documented in company-v0). Use page/per_page offset pagination only on an operation whose spec documents those params — mostly the unversioned company-v0 admin surface, plus some lists on other surfaces, versioned ones included; page every other list with cursors.
> Fluid has three navigation APIs; don't mix them up. Storefront website menus (navigation bars, footers) are /api/menus and nested menu_items, in api-reference/content-v0.yaml (API Reference: Website > Navigation menus), with a how-to in themes/navigation-menus; their list uses flat page/per_page pagination. The Fluid mobile app's navigation is /api/v2/mobile_navigations, in api-reference/mobile-v2.yaml (API Reference: Mobile app > Navigation); its list also uses page/per_page. Portal navigations belong to a portal definition (Fluid OS), in api-reference/fluid-os-v0.yaml (API Reference: Portal > Portal navigation), and each has a platform of web or mobile.
> The OpenAPI specs under api-reference/ are the authoritative contracts; prefer them over prose when in doubt. api-reference/storefront-v2026-04.yaml covers the v2026-04 storefront surface (/api/v202604/... paths); api-reference/checkout-v2026-04.yaml covers the v2026-04 checkout surface (/api/checkout/v2026-04/... paths — carts, cart auth, discounts, items, subscriptions, orders, enrollments, and store config); api-reference/public-v2025-06.yaml covers the Public SDK surface used by the @fluid-app FairShare SDK, including its parallel cart lifecycle, browser integrations, versioned payment callbacks, unversioned public utilities, and the cart price-override operation; api-reference/payment-v2026-04.yaml covers the v2026-04 payment gateway admin surface (/api/payment/v2026-04/... paths, bearer-authenticated — gateway CRUD, gateway purchase/authorize/$0-verify, transaction list/show and capture/void/credit, and merchant payment configuration); api-reference/payments-v2026-04.yaml covers the v2026-04 cart payment surface (/api/payments/v2026-04/carts/{cart_token}/... paths, authenticated by the cart token in the path with no bearer — payment-method selection, VGS card tokenization, 3D Secure verification, and PayPal/Braintree/Klarna/Apple Pay flows); api-reference/commerce-v2026-04.yaml covers the v2026-04 commerce order-editing surface (/api/v202604/orders/{order_id}/edits paths, bearer-authenticated — post-checkout order edits that atomically insert items and add adjustments/discounts, with an optional dry-run preview); api-reference/webhooks-v0.yaml covers the unversioned webhooks surface (/api/... paths — webhook registration, delivery payloads, callback registrations, company events, and webhook/callback schemas); api-reference/company-v0.yaml covers the legacy unversioned company admin surface (/api/... paths, bearer-authenticated except two operations that take no credential, POST /api/company (create a company) and GET /api/agreements/{id} — company settings and management, customers, users, roles, subscription plans, subscription bundles, subscriptions, media, pages, catch-ups, inventory levels, domains, agreements, and admin order actions). company-v0 caveats: it is the legacy v0 admin contract and its lists use flat page/per_page offset pagination, which is expected there despite the general cursor-pagination rule; where an operation exists in both company-v0 and a versioned spec, prefer the versioned spec — the subscriptions lifecycle (list/create/show/update, cancel, pause, reactivate, resume, retry, skip, failed-cycle-waiver, discounts) and subscription bundles are superseded by checkout-v2026-04, and company pages/media CRUD plus the public pages, categories, products, and media list endpoints are superseded by storefront-v2026-04. Subscription plan management (/api/subscription_plans, resource-wrapped {"subscription_plan": {...}} bodies) exists only in company-v0. api-reference/members-v2025-06.yaml covers the v2025-06 unified Member identity surface (/api/v2025-06/members/... paths, bearer-authenticated — member list/create/show/update, lookup by email/username/external_id/legacy_customer_id, member-type assignment, and the sponsor genealogy read). Prefer it over the customers and reps surfaces when the member type matters: /customers does not serialize member_type. api-reference/analytics-v2026-04.yaml covers the v2026-04 Home dashboard analytics surface (/api/v202604/analytics/dashboard/... paths, bearer-authenticated — read-only endpoints for the Home > Overview, Home > Live, and Home > Field tabs, each accepting an optional country ISO alpha-2 query param that scopes aggregations to a single country).
> api-reference/analytics-v0.yaml covers the unversioned analytics surface that backs the fluid-admin Traffic tab (/api/analytics/... and /api/analytics/traffic/... paths, bearer-authenticated — the legacy shares/views/visitors summary plus traffic overview, ranked campaigns, sources, geographies, flows, and per-rep breakdown, all sharing one reporting-period contract).
> Successful responses wrap the resource payload alongside a top-level integer status and a meta object.
> Portal Definition authoring edits and synchronizes the portal JSON resource graph. Widget Package authoring builds either a company-owned or Droplet-owned Remote DOM package. These are separate contracts; do not imply that one defines the other.
> For Widget Package worker code, use only @fluid-app/portal-sdk/widgets/worker. Use only the Portal Definition and Widget Package workflows and public entry points documented here; do not infer support for undocumented surfaces.
> Every portal function and declarative capability used by a widget must appear in that widget's uses array. Use the same typed function value in uses; do not invent capability-name strings.
> Widget styling must use the portal's semantic theme variables for colors, typography, spacing, radii, borders, focus, and charts whenever a token represents the visual decision. Do not create a separate light or dark palette or duplicate theme controls as widget properties.
> Prefer worker-safe Fluid UI components exported by @fluid-app/portal-sdk/widgets/worker when they fit the interaction. When no exported component fits, use semantic HTML, accessible behavior, and the portal theme variables.
> A Portal Definition push updates the remote working definition. A portal version is an immutable snapshot, and activation is a separate live release operation.
> The Help Center (/help/...) is for merchants, admins and reps using Fluid. Its admin pages mirror the admin's routes: the screen at admin.fluid.app/settings/taxes is documented at /help/admin/settings/taxes. Use the Help Center for how-to questions about the admin, and the Developer Platform and API Reference for building integrations.
> Help Center pages describe what a company admin sees. A reader's role can hide screens and actions; admins manage roles on Settings > Roles (/help/admin/settings/roles). If someone can't find a screen or button, their role's permissions are the first thing to check.
> Send people who need Fluid support to /help/getting-help. Don't invent support email addresses, phone numbers or response times.

# Read a Connect integration's status

> The Connect sync dashboard's figures for one integration and window: success rate and tier, records synced, held, quarantined and skipped counts, and the top five failure categories. Fluid passes the integration service's numbers through unchanged and caches each reading for 60 seconds.

A uuid that is not one of your company's Connect integrations is a 404. An integration with no configured API host is a 503 `connect_unconfigured`, and one the integration service has no record of is a 409 `not_connected`. When the integration service fails or refuses the request, the answer is a 502.

Needs the `droplets.view` permission.



## OpenAPI

````yaml /api-reference/company-connect-v2026-10.yaml get /api/company/v2026-10/connect/integrations/{uuid}/status
openapi: 3.1.0
info:
  title: Fluid Company API v2026-10 — Connect
  version: 2026-10
  description: >-
    Your company's Connect integrations on v2026-10: which back-office platforms
    (Exigo, Pillars, ByDesign, InfoTrax) are connected to your store, and how
    each one's syncs are doing.


    ## Authentication


    Send a company admin credential as `Authorization: Bearer <token>`: an admin
    session token or an API token for your company. Every endpoint needs the
    `droplets.view` permission, because a Connect integration is an installed
    droplet. The provider order endpoints also need `orders.view`, and the
    provider customer endpoints `members.view`, because they read that data.
    Droplet installation tokens are refused.


    ## Responses


    Every response wraps the resource under its own key with `status` and
    `meta`:


    ```json

    { "connect_integrations": [{ "uuid": "drp_…", "name": "Exigo" }], "status":
    200, "meta": { "request_id": "…", "timestamp": "…" } }

    ```


    Errors use the same envelope with `error.message`, and `error.details.code`
    names the error: `not_found`, `connect_unconfigured`, `not_connected`,
    `backend_unavailable`, `backend_rejected`, `provider_totals_unsupported` or
    `entity_not_synced`. A 401 is a bare `{ "message": … }`.


    ## Finding an integration


    `GET /connect/integrations` lists every Connect integration your company has
    installed, each named by its droplet's `uuid`. It asks no other service, so
    it answers even when the integration service is down. `reachable: false`
    means Fluid has no API host configured for that integration, so its status
    cannot be read yet.


    ## Reading an integration's status


    `GET /connect/integrations/{uuid}/status?range=24h` returns the numbers the
    Connect sync dashboard shows for the same window: success rate, tier,
    records synced, failures, held, quarantined and skipped counts, and the top
    failure categories. Fluid passes the integration service's figures through
    unchanged and adds none of its own. Readings are cached for 60 seconds;
    `fetched_at` says when this one was taken. The status carries counts and
    category codes only, never error text or record ids.


    ## Comparing with the provider


    `GET /connect/integrations/{uuid}/provider/orders/totals` and
    `/provider/customers/totals` return how many records the provider (the
    commission engine) holds for a window, and for orders what they add up to
    per currency, next to Fluid's own count for the same window.
    `/provider/orders/reconciliation` and `/provider/customers/reconciliation`
    match the provider's ids against Fluid's `external_id`s, so a record stamped
    at different times by the two systems is never counted as missing. Windows
    default to the hour ending 30 minutes ago.
  contact:
    email: support@fluid.app
  license:
    name: Proprietary
    identifier: LicenseRef-Proprietary
servers:
  - url: https://api.fluid.app
    description: Production API server
security: []
tags:
  - name: connect
    description: >-
      Your company's Connect integrations, their sync status, and how their
      records compare with the provider's.
    x-fluid-section: Droplets
paths:
  /api/company/v2026-10/connect/integrations/{uuid}/status:
    parameters:
      - name: uuid
        in: path
        required: true
        description: The integration's droplet uuid, from `uuid` in the list.
        schema:
          type: string
        example: drp_1mjyysle6csm9eb2q2wmffucoetres7cy
    get:
      tags:
        - connect
      summary: Read a Connect integration's status
      description: >-
        The Connect sync dashboard's figures for one integration and window:
        success rate and tier, records synced, held, quarantined and skipped
        counts, and the top five failure categories. Fluid passes the
        integration service's numbers through unchanged and caches each reading
        for 60 seconds.


        A uuid that is not one of your company's Connect integrations is a 404.
        An integration with no configured API host is a 503
        `connect_unconfigured`, and one the integration service has no record of
        is a 409 `not_connected`. When the integration service fails or refuses
        the request, the answer is a 502.


        Needs the `droplets.view` permission.
      operationId: companyConnectIntegrationStatus
      parameters:
        - name: range
          in: query
          required: false
          description: The window, `60m`, `24h`, `7d` or `30d`. Defaults to `24h`.
          schema:
            type: string
            enum:
              - 60m
              - 24h
              - 7d
              - 30d
          example: 24h
      responses:
        '200':
          description: The integration's status.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConnectStatusResponse'
              example:
                connect_status:
                  uuid: drp_1mjyysle6csm9eb2q2wmffucoetres7cy
                  name: Exigo
                  platform: exigo
                  fetched_at: '2026-10-24T15:32:08Z'
                  integration:
                    initialized: true
                    live_sync_state: armed
                    platform: exigo
                  stats:
                    last_24_hours:
                      sync_count: 1200
                      failure_count: 12
                      failure_rate: 1
                      success_rate: 99
                      tier: healthy
                      records_synced: 1150
                      held_count: 2
                      quarantined_count: 1
                      skipped_count: 30
                      waiting_count: 0
                      error_categories:
                        validation: 9
                        timeout: 3
                      last_synced_at: '2026-10-24T15:30:00Z'
                  failure_categories:
                    - entity_type: order
                      direction: outbound
                      error_category: validation
                      count: 9
                      distinct_records: 7
                      kind: error
                      actionable: true
                      oldest_updated_at: '2026-10-23T18:02:11Z'
                      newest_updated_at: '2026-10-24T14:47:51Z'
                status: 200
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          description: Not one of your company's Connect integrations.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CodedErrorResponse'
              example:
                error:
                  message: Connect integration not found
                  details:
                    code: not_found
                status: 404
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
        '409':
          description: >-
            The integration service has no record of this installation
            (`not_connected`). Finish setting the integration up, then read
            again.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CodedErrorResponse'
              example:
                error:
                  message: The integration service has no record of this installation.
                  details:
                    code: not_connected
                status: 409
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
        '422':
          description: Invalid parameters, such as an unknown `range`.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              example:
                error:
                  message: Invalid parameters
                  details:
                    range:
                      - 'must be one of: 60m, 24h, 7d, 30d'
                status: 422
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
        '502':
          description: >-
            The integration service failed, timed out or could not be reached
            (`backend_unavailable`), or refused the request
            (`backend_rejected`).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CodedErrorResponse'
              example:
                error:
                  message: The integration service is unavailable.
                  details:
                    code: backend_unavailable
                status: 502
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
        '503':
          description: >-
            Fluid has no API host configured for this integration
            (`connect_unconfigured`), so nothing was sent.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CodedErrorResponse'
              example:
                error:
                  message: No Connect API host is configured for this integration.
                  details:
                    code: connect_unconfigured
                status: 503
                meta:
                  request_id: 7e2c9b41-3f8a-4d15-b6e0-9a4c21d7f583
                  timestamp: '2026-10-24T15:32:08Z'
      security:
        - bearer_auth: []
components:
  schemas:
    ConnectStatusResponse:
      type: object
      description: A Connect integration's sync status.
      required:
        - connect_status
        - status
        - meta
      properties:
        connect_status:
          $ref: '#/components/schemas/ConnectStatus'
        status:
          type: integer
        meta:
          $ref: '#/components/schemas/Meta'
    CodedErrorResponse:
      description: The error envelope with the error's code in `error.details.code`.
      allOf:
        - $ref: '#/components/schemas/ErrorResponse'
        - type: object
          properties:
            error:
              type: object
              required:
                - details
              properties:
                details:
                  type: object
                  required:
                    - code
                  properties:
                    code:
                      type: string
                      enum:
                        - not_found
                        - connect_unconfigured
                        - not_connected
                        - backend_unavailable
                        - backend_rejected
                        - provider_totals_unsupported
                        - entity_not_synced
    ErrorResponse:
      type: object
      required:
        - error
        - status
        - meta
      properties:
        error:
          type: object
          required:
            - message
          properties:
            message:
              type: string
            details:
              type: object
              additionalProperties: true
        status:
          type: integer
        meta:
          $ref: '#/components/schemas/Meta'
    ConnectStatus:
      type: object
      description: One Connect integration's sync status.
      required:
        - uuid
        - name
        - platform
        - fetched_at
        - integration
        - stats
        - failure_categories
      properties:
        uuid:
          type: string
          description: The integration's droplet uuid.
        name:
          type: string
          description: The droplet's name.
        platform:
          type: string
          description: The back-office platform, as in the list.
        fetched_at:
          type: string
          format: date-time
          description: >-
            When the integration service answered. Up to 60 seconds ago, since
            readings are cached.
        integration:
          type: object
          description: The integration's own state on the integration service.
          additionalProperties: true
          properties:
            initialized:
              type: boolean
              description: Whether the integration finished its first setup.
            live_sync_state:
              type:
                - string
                - 'null'
              description: The live sync's state, such as `armed`.
            platform:
              type: string
              description: The platform as the integration service names it.
        stats:
          $ref: '#/components/schemas/ConnectSyncStats'
        failure_categories:
          type: array
          description: The top five failure groups for the window.
          items:
            $ref: '#/components/schemas/ConnectFailureCategory'
    Meta:
      type: object
      description: Response metadata included on every response body.
      required:
        - request_id
        - timestamp
      properties:
        request_id:
          type:
            - string
            - 'null'
        timestamp:
          type: string
          format: date-time
    UnauthorizedError:
      type: object
      description: Bare 401 body, a single `message` string, not the error envelope.
      required:
        - message
      properties:
        message:
          type: string
          example: Invalid credentials.
    ForbiddenError:
      description: >-
        Bare 403 body, `{ error }` when a permission is missing or `{ message }`
        when the credential is not company-admin tier.
      oneOf:
        - type: object
          required:
            - error
          properties:
            error:
              type: string
              example: Not authorized.
        - type: object
          required:
            - message
          properties:
            message:
              type: string
              example: Not authorized.
    ConnectSyncStats:
      type: object
      description: The integration service's sync statistics, passed through unchanged.
      additionalProperties: true
      properties:
        today:
          $ref: '#/components/schemas/ConnectSyncWindow'
        last_24_hours:
          $ref: '#/components/schemas/ConnectSyncWindow'
        range_window:
          $ref: '#/components/schemas/ConnectSyncWindow'
        by_entity_group:
          type: object
          description: The same figures per entity group, such as orders or customers.
          additionalProperties: true
    ConnectFailureCategory:
      type: object
      description: >-
        One group of failures by entity type, direction and error category.
        Counts only, never error text or record ids.
      additionalProperties: true
      required:
        - entity_type
        - direction
        - error_category
        - count
      properties:
        entity_type:
          type: string
          description: The entity that failed to sync, such as `order` or `customer`.
        direction:
          type: string
          description: Which way the sync ran, such as `inbound` or `outbound`.
        error_category:
          type: string
          description: The error category code.
        count:
          type: integer
          description: Failures in the group.
        distinct_records:
          type: integer
          description: Distinct records among them.
        kind:
          type:
            - string
            - 'null'
          description: The kind of failure.
        actionable:
          type:
            - boolean
            - 'null'
          description: Whether a person can act on it.
        oldest_updated_at:
          type:
            - string
            - 'null'
          format: date-time
          description: The oldest failure's last update.
        newest_updated_at:
          type:
            - string
            - 'null'
          format: date-time
          description: The newest failure's last update.
    ConnectSyncWindow:
      type: object
      description: >-
        The dashboard's figures for one window, as the integration service
        computes them. Fields the service adds later pass through unchanged.
      additionalProperties: true
      properties:
        sync_count:
          type: integer
          description: Syncs attempted in the window.
        failure_count:
          type: integer
          description: Syncs that failed.
        failure_rate:
          type:
            - number
            - 'null'
          description: Failed syncs as a percentage of syncs, or null with no syncs.
        success_rate:
          type:
            - number
            - 'null'
          description: Successful syncs as a percentage of syncs, or null with no syncs.
        tier:
          type:
            - string
            - 'null'
          description: >-
            The success rate's band against the company's thresholds, `healthy`,
            `good`, `below` or `attention`.
        records_synced:
          type: integer
          description: Distinct records synced.
        held_count:
          type: integer
          description: Syncs held for review.
        quarantined_count:
          type: integer
          description: Records quarantined.
        skipped_count:
          type: integer
          description: Syncs skipped by rule.
        waiting_count:
          type: integer
          description: Syncs waiting on a dependency.
        error_categories:
          type: object
          description: Failures per error category code.
          additionalProperties:
            type: integer
        last_synced_at:
          type:
            - string
            - 'null'
          format: date-time
          description: When the last sync in the window finished.
  responses:
    Unauthorized:
      description: >-
        Missing or invalid bearer token. The body is a bare `{ message }`, not
        the error envelope.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/UnauthorizedError'
          example:
            message: Invalid credentials.
    Forbidden:
      description: >-
        Not a company admin with `droplets.view` (bare body), or a droplet
        installation token (the error envelope).
      content:
        application/json:
          schema:
            oneOf:
              - $ref: '#/components/schemas/ForbiddenError'
              - $ref: '#/components/schemas/ErrorResponse'
          example:
            message: Not authorized.
  securitySchemes:
    bearer_auth:
      type: http
      scheme: bearer
      description: >-
        A company admin credential for your company. Droplet installation tokens
        are refused.

````

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