> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluid.app/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> For new direct REST integrations, use the v2026-04 surfaces. The @fluid-app FairShare SDK continues to use its own published public-v2025-06 contract.
> Authenticate with the header Authorization: Bearer <token>; public storefront read endpoints require no auth.
> To sign a new merchant up for Fluid programmatically, call POST https://api.fluid.app/api/company with no credentials, as described in /api/agent-signup. Do not automate the signup form or book a demo. The merchant must open the emailed sign-in link and create an API token before authenticated calls are possible.
> Lists use cursor pagination via the page[cursor] and page[limit] query params; follow meta.pagination.next_cursor until it is null.
> When the same operation exists on more than one surface, use the newest: dated API versions are newer than unversioned ones, and later dates win (v2026-04 > v2025-06 > unversioned v0/v1.1). Fall back to a legacy or unversioned operation only when no newer versioned equivalent exists — the company-v0 notes below list the known superseded operations. /api/company/v1 and /api/v1/... paths are documented in no spec here and must never be used (/api/v1.1/... is distinct and documented in company-v0). Use page/per_page offset pagination only where a spec documents it — in practice the unversioned company-v0 admin surface; every versioned surface uses cursor pagination.
> Navigation menu management is documented in themes/navigation-menus. These unversioned admin endpoints (/api/menus and nested menu_items) are verified against the implementation but are not yet in the synced OpenAPI specs. Use that reference for menu payloads and its flat page/per_page pagination; missing spec coverage does not make these endpoints unavailable.
> The OpenAPI specs under api-reference/ are the authoritative contracts; prefer them over prose when in doubt. api-reference/storefront-v2026-04.yaml covers the v2026-04 storefront surface (/api/v202604/... paths); api-reference/checkout-v2026-04.yaml covers the v2026-04 checkout surface (/api/checkout/v2026-04/... paths — carts, cart auth, discounts, items, subscriptions, orders, enrollments, and store config); api-reference/public-v2025-06.yaml covers the Public SDK surface used by the @fluid-app FairShare SDK, including its parallel cart lifecycle, browser integrations, versioned payment callbacks, unversioned public utilities, and the cart price-override operation; api-reference/payment-v2026-04.yaml covers the v2026-04 payment gateway admin surface (/api/payment/v2026-04/... paths, bearer-authenticated — gateway CRUD, gateway purchase/authorize/$0-verify, transaction list/show and capture/void/credit, and merchant payment configuration); api-reference/payments-v2026-04.yaml covers the v2026-04 cart payment surface (/api/payments/v2026-04/carts/{cart_token}/... paths, authenticated by the cart token in the path with no bearer — payment-method selection, VGS card tokenization, 3D Secure verification, and PayPal/Braintree/Klarna/Apple Pay flows); api-reference/commerce-v2026-04.yaml covers the v2026-04 commerce order-editing surface (/api/v202604/orders/{order_id}/edits paths, bearer-authenticated — post-checkout order edits that atomically insert items and add adjustments/discounts, with an optional dry-run preview); api-reference/webhooks-v0.yaml covers the unversioned webhooks surface (/api/... paths — webhook registration, delivery payloads, callback registrations, company events, and webhook/callback schemas); api-reference/company-v0.yaml covers the legacy unversioned company admin surface (/api/... paths, bearer-authenticated — company settings and management, customers, users, roles, subscription plans, subscription bundles, subscriptions, media, pages, catch-ups, inventory levels, domains, agreements, and admin order actions). company-v0 caveats: it is the legacy v0 admin contract and its lists use flat page/per_page offset pagination, which is expected there despite the general cursor-pagination rule; where an operation exists in both company-v0 and a versioned spec, prefer the versioned spec — the subscriptions lifecycle (list/create/show/update, cancel, pause, reactivate, resume, retry, skip, failed-cycle-waiver, discounts) and subscription bundles are superseded by checkout-v2026-04, and company pages/media CRUD plus the public pages, categories, products, and media list endpoints are superseded by storefront-v2026-04. Subscription plan management (/api/subscription_plans, resource-wrapped {"subscription_plan": {...}} bodies) exists only in company-v0. api-reference/members-v2025-06.yaml covers the v2025-06 unified Member identity surface (/api/v2025-06/members/... paths, bearer-authenticated — member list/create/show/update, lookup by email/username/external_id/legacy_customer_id, member-type assignment, and the sponsor genealogy read). Prefer it over the customers and reps surfaces when the member type matters: /customers does not serialize member_type. api-reference/analytics-v2026-04.yaml covers the v2026-04 Home dashboard analytics surface (/api/v202604/analytics/dashboard/... paths, bearer-authenticated — read-only endpoints for the Home > Overview, Home > Live, and Home > Field tabs, each accepting an optional country ISO alpha-2 query param that scopes aggregations to a single country).
> api-reference/analytics-v0.yaml covers the unversioned analytics surface that backs the fluid-admin Traffic tab (/api/analytics/... and /api/analytics/traffic/... paths, bearer-authenticated — the legacy shares/views/visitors summary plus traffic overview, ranked campaigns, sources, geographies, flows, and per-rep breakdown, all sharing one reporting-period contract).
> Successful responses wrap the resource payload alongside a top-level integer status and a meta object.
> Portal Definition authoring edits and synchronizes the portal JSON resource graph. Widget Package authoring builds either a company-owned or Droplet-owned Remote DOM package. These are separate contracts; do not imply that one defines the other.
> For Widget Package worker code, use only @fluid-app/portal-sdk/widgets/worker. Use only the Portal Definition and Widget Package workflows and public entry points documented here; do not infer support for undocumented surfaces.
> Every portal function and declarative capability used by a widget must appear in that widget's uses array. Use the same typed function value in uses; do not invent capability-name strings.
> Widget styling must use the portal's semantic theme variables for colors, typography, spacing, radii, borders, focus, and charts whenever a token represents the visual decision. Do not create a separate light or dark palette or duplicate theme controls as widget properties.
> Prefer worker-safe Fluid UI components exported by @fluid-app/portal-sdk/widgets/worker when they fit the interaction. When no exported component fits, use semantic HTML, accessible behavior, and the portal theme variables.
> A Portal Definition push updates the remote working definition. A portal version is an immutable snapshot, and activation is a separate live release operation.

# Create a conversation

> Create a conversation on behalf of a company admin. The admin whose email you pass in `user.email` becomes the creator and is always added as a participant.

It requires a Bearer token for a company admin (for example a company API token) whose role includes the messaging update permission. If `user.email` does not match an admin of the company, the request returns 403.

Set `conversation.type` to choose what to create:

- `ChannelConversation`: a named channel. `recipients` is ignored. Members are the acting admin plus everyone matching `conversation.filter`.
- `DirectConversation`: a one-to-one conversation with a company member or a contact.
- `GroupConversation`: a named conversation with several participants.
- `SmsConversation` and `EmailConversation`: a conversation with contacts over SMS or email.

For every type except a channel, if a conversation of that type already exists with exactly the same participants, it is returned instead of a new one. A conversation stays `initiated` until its first message. Any `initiated` conversation the acting admin created with the same name is deleted first.

Identify each participant in `recipients` by `uid`, the recipient ID of an existing company member or contact. To find a company member by email or phone instead, pass `email` or `phone` with `receivable_type: UserCompany`. Any other recipient given by `email` or `phone` becomes one of the acting admin's contacts, found or created; this applies only to direct, group, SMS, and email conversations.

A conversation that fails validation, such as a channel without a name, is not saved. The response is still a 200, with `id` set to null.



## OpenAPI

````yaml /api-reference/company-v0.yaml post /api/company/messaging/conversations
openapi: 3.1.0
info:
  title: Fluid Company API
  version: v0
  contact:
    email: support@fluid.app
  license:
    name: Proprietary
    identifier: LicenseRef-Proprietary
servers:
  - url: https://api.fluid.app
security: []
paths:
  /api/company/messaging/conversations:
    post:
      tags:
        - company
      summary: Create a conversation
      description: >-
        Create a conversation on behalf of a company admin. The admin whose
        email you pass in `user.email` becomes the creator and is always added
        as a participant.


        It requires a Bearer token for a company admin (for example a company
        API token) whose role includes the messaging update permission. If
        `user.email` does not match an admin of the company, the request returns
        403.


        Set `conversation.type` to choose what to create:


        - `ChannelConversation`: a named channel. `recipients` is ignored.
        Members are the acting admin plus everyone matching
        `conversation.filter`.

        - `DirectConversation`: a one-to-one conversation with a company member
        or a contact.

        - `GroupConversation`: a named conversation with several participants.

        - `SmsConversation` and `EmailConversation`: a conversation with
        contacts over SMS or email.


        For every type except a channel, if a conversation of that type already
        exists with exactly the same participants, it is returned instead of a
        new one. A conversation stays `initiated` until its first message. Any
        `initiated` conversation the acting admin created with the same name is
        deleted first.


        Identify each participant in `recipients` by `uid`, the recipient ID of
        an existing company member or contact. To find a company member by email
        or phone instead, pass `email` or `phone` with `receivable_type:
        UserCompany`. Any other recipient given by `email` or `phone` becomes
        one of the acting admin's contacts, found or created; this applies only
        to direct, group, SMS, and email conversations.


        A conversation that fails validation, such as a channel without a name,
        is not saved. The response is still a 200, with `id` set to null.
      operationId: company_v0_company_messaging_conversations_post
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CompanyMessagingConversationCreateRequest'
            examples:
              direct:
                summary: Start a direct conversation with a company member by email
                value:
                  user:
                    email: dana.whitfield@acmewellness.com
                  conversation:
                    type: DirectConversation
                  recipients:
                    - email: priya.shah@acmewellness.com
                      receivable_type: UserCompany
              channel:
                summary: Create a broadcast channel for one member type
                value:
                  user:
                    email: dana.whitfield@acmewellness.com
                  conversation:
                    type: ChannelConversation
                    name: Diamond leaders
                    description: Weekly updates for Diamond-rank leaders
                    broadcasting: true
                    filter:
                      member_type_id:
                        - 12
                    auto_add_recipients: true
                  recipients: []
      responses:
        '200':
          description: >-
            The conversation was created, or an existing conversation with the
            same participants was found.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CompanyMessagingConversationSummary'
              example:
                id: 90418
                type: DirectConversation
                kind: direct
                name: Priya Shah
                description: null
                status: initiated
                conversation_type: internal
                broadcasting: null
                auto_add_recipients: null
                announcing: false
                avatar_background_color: null
                avatar_emoji: null
                avatar_url: null
                image_url: null
                created_at: '2026-09-30T16:05:22Z'
                pinned_messages_count: 0
                total_recipients: 2
                unread: false
                pinned: false
                muted: false
                unread_messages_count: 0
                scheduled_messages_count: 0
                email_enabled?: false
                sms_enabled?: false
                messaging_enabled?: true
                draft_message: null
                recipients:
                  - id: 48102
                    receivable_id: 7731
                    receivable_type: UserCompany
                    first_name: Dana
                    last_name: Whitfield
                    status: active
                    last_online: '2026-09-30T15:40:12Z'
                    avatar_background: '#4F46E5'
                    avatar_url: null
                    image_url: null
                    country_name: United States
                    pro_user: true
                    blocked: false
                    left_conversation_at: null
                    discarded_at: null
                  - id: 48211
                    receivable_id: 7802
                    receivable_type: UserCompany
                    first_name: Priya
                    last_name: Shah
                    status: active
                    last_online: '2026-09-29T21:03:55Z'
                    avatar_background: '#0EA5E9'
                    avatar_url: null
                    image_url: null
                    country_name: United States
                    pro_user: false
                    blocked: false
                    left_conversation_at: null
                    discarded_at: null
                creator:
                  id: 48102
                  first_name: Dana
                  last_name: Whitfield
                  avatar_background: '#4F46E5'
                  image_url: null
                  pro_user: true
                  blocked: false
                  blocker: false
                  discarded_at: null
        '400':
          description: >-
            `conversation.type` is missing or not one of the supported types.
            The body is an empty object.
          content:
            application/json:
              schema:
                type: object
                maxProperties: 0
              example: {}
        '401':
          description: The bearer token is missing or invalid.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/UnauthorizedResponse'
              example:
                message: Invalid credentials.
        '403':
          description: >-
            The token is not a company admin's, `user.email` does not match an
            admin of the company, or the token lacks the messaging update
            permission.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/StandardForbiddenResponse'
              example:
                error: You do not have sufficient privileges to perform this action.
        '422':
          description: A parameter has the wrong type.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/StandardErrorResponse'
              example:
                error_message: Invalid parameters
                errors:
                  conversation:
                    broadcasting:
                      - must be boolean
                meta:
                  request_id: 3f6c2a9e-8b1d-4f7a-9c35-2e8d41b07a6f
                  timestamp: '2026-09-30T16:05:22Z'
      security:
        - bearer_auth: []
components:
  schemas:
    CompanyMessagingConversationCreateRequest:
      type: object
      properties:
        user:
          type: object
          description: The company admin to act as.
          properties:
            email:
              type: string
              format: email
          required:
            - email
        conversation:
          $ref: '#/components/schemas/CompanyMessagingConversationAttributes'
        recipients:
          type: array
          description: >-
            The participants to add besides the acting admin. Required for every
            type except a channel, where it is ignored; send an empty array for
            a channel.
          items:
            $ref: >-
              #/components/schemas/CompanyMessagingConversationRecipientReference
      required:
        - user
        - conversation
    CompanyMessagingConversationSummary:
      description: >-
        A conversation as seen by the acting recipient. Per-recipient fields
        such as `unread`, `pinned`, and `muted` describe that recipient's view
        of the conversation. `recipients` lists at most six active participants;
        `total_recipients` is the full count.
      type: object
      properties:
        id:
          type:
            - integer
            - 'null'
        type:
          type: string
          description: The conversation type, for example `GroupConversation`.
        kind:
          type:
            - string
            - 'null'
          description: >-
            The short conversation kind (`direct`, `group`, `channel`, or
            `downline`), or null for SMS, email, and bot conversations.
        name:
          type:
            - string
            - 'null'
        description:
          type:
            - string
            - 'null'
        status:
          type:
            - string
            - 'null'
          description: >-
            One of `initiated`, `open`, `archived`, or `closed`. A new
            conversation stays `initiated` until its first message.
        conversation_type:
          type:
            - string
            - 'null'
          description: >-
            `internal` for conversations between company members, `external` for
            conversations with contacts.
        broadcasting:
          type:
            - boolean
            - 'null'
        auto_add_recipients:
          type:
            - boolean
            - 'null'
        announcing:
          type:
            - boolean
            - 'null'
        avatar_background_color:
          type:
            - string
            - 'null'
        avatar_emoji:
          type:
            - string
            - 'null'
        avatar_url:
          type:
            - string
            - 'null'
        image_url:
          type:
            - string
            - 'null'
        created_at:
          type:
            - string
            - 'null'
          format: date-time
        pinned_messages_count:
          type:
            - integer
            - 'null'
        total_recipients:
          type:
            - integer
            - 'null'
        unread:
          type:
            - boolean
            - 'null'
        pinned:
          type:
            - boolean
            - 'null'
        muted:
          type:
            - boolean
            - 'null'
        unread_messages_count:
          type:
            - integer
            - 'null'
        scheduled_messages_count:
          type:
            - integer
            - 'null'
        email_enabled?:
          type:
            - boolean
            - 'null'
        sms_enabled?:
          type:
            - boolean
            - 'null'
        messaging_enabled?:
          type:
            - boolean
            - 'null'
          description: Whether the acting recipient can post in the conversation.
        draft_message:
          description: The acting recipient's unsent draft in this conversation, or null.
          type:
            - object
            - 'null'
        recipients:
          type: array
          items:
            $ref: '#/components/schemas/CompanyMessagingConversationParticipant'
        creator:
          anyOf:
            - $ref: '#/components/schemas/CompanyMessagingConversationCreator'
            - type: 'null'
      required:
        - id
        - type
        - kind
        - name
        - description
        - status
        - conversation_type
        - broadcasting
        - auto_add_recipients
        - announcing
        - avatar_background_color
        - avatar_emoji
        - avatar_url
        - image_url
        - created_at
        - pinned_messages_count
        - total_recipients
        - unread
        - pinned
        - muted
        - unread_messages_count
        - scheduled_messages_count
        - email_enabled?
        - sms_enabled?
        - messaging_enabled?
        - draft_message
        - recipients
        - creator
      additionalProperties: false
    UnauthorizedResponse:
      type: object
      properties:
        message:
          type: string
      required:
        - message
    StandardForbiddenResponse:
      description: Common legacy forbidden response envelope.
      allOf:
        - $ref: '#/components/schemas/StandardErrorResponse'
    StandardErrorResponse:
      description: >-
        Common legacy error response envelope. Older endpoints may return one or
        more of these fields depending on the controller path.
      type: object
      properties:
        message:
          type: string
        error:
          $ref: '#/components/schemas/ErrorMessage'
        error_message:
          $ref: '#/components/schemas/ErrorMessage'
        errors:
          $ref: '#/components/schemas/ErrorBag'
        meta:
          $ref: '#/components/schemas/Meta'
      additionalProperties:
        $ref: '#/components/schemas/JsonValue'
    CompanyMessagingConversationAttributes:
      description: The conversation to create.
      type: object
      properties:
        type:
          type: string
          description: The conversation type. Required.
          enum:
            - ChannelConversation
            - DirectConversation
            - GroupConversation
            - SmsConversation
            - EmailConversation
        kind:
          type: string
          description: Accepted for compatibility and ignored. Use `type`.
        name:
          type: string
          description: >-
            The conversation name. Required for a channel. A group name must be
            unique among your open groups, and a channel name among your open
            channels.
        description:
          type: string
        broadcasting:
          type: boolean
          description: >-
            For a channel, when true only admins can post; other members can
            only read.
        filter:
          type: object
          description: >-
            For a channel, the audience to add as members, as member attributes
            (such as `member_type_id` or `rank_id`) mapped to the values to
            match. Omit it to add only you.
          additionalProperties:
            $ref: '#/components/schemas/JsonValue'
        auto_add_recipients:
          type: boolean
          description: >-
            For a channel, keep adding members who match `filter` as they join
            the company.
      required:
        - type
      additionalProperties: false
    CompanyMessagingConversationRecipientReference:
      description: >-
        A participant to add. Identify an existing recipient by `uid`; otherwise
        the recipient is found or created from `email` or `phone`.
      type: object
      properties:
        uid:
          type:
            - integer
            - string
          description: The recipient ID of an existing company member or contact.
        email:
          type: string
          format: email
        phone:
          type: string
        receivable_type:
          type: string
          description: >-
            Set to `UserCompany` to find a company member by `email` or `phone`
            instead of creating a contact.
          example: UserCompany
        first_name:
          type: string
          description: Used when a new contact is created from `email` or `phone`.
        last_name:
          type: string
          description: Used when a new contact is created from `email` or `phone`.
        id:
          type:
            - integer
            - string
          description: Accepted for compatibility and ignored. Use `uid`.
        image_url:
          type:
            - string
            - 'null'
          description: Accepted for compatibility and ignored.
      additionalProperties: false
    CompanyMessagingConversationParticipant:
      description: >-
        A participant in a conversation, as listed in the conversation's
        `recipients`. Company members carry `status` and `last_online`; contacts
        carry `email` and `phone` instead.
      type: object
      properties:
        id:
          type: integer
          description: >-
            The recipient ID. Pass it as `uid` to add this recipient to another
            conversation.
        receivable_id:
          type:
            - integer
            - 'null'
        receivable_type:
          type:
            - string
            - 'null'
          description: What the participant is, such as a company member or a contact.
        first_name:
          type:
            - string
            - 'null'
        last_name:
          type:
            - string
            - 'null'
        email:
          type:
            - string
            - 'null'
        phone:
          type:
            - string
            - 'null'
        status:
          type:
            - string
            - 'null'
        last_online:
          type:
            - string
            - 'null'
        avatar_background:
          type:
            - string
            - 'null'
        avatar_url:
          type:
            - string
            - 'null'
        image_url:
          type:
            - string
            - 'null'
        country_name:
          type:
            - string
            - 'null'
        pro_user:
          type:
            - boolean
            - 'null'
        blocked:
          type:
            - boolean
            - 'null'
          description: Whether the acting recipient has blocked this participant.
        left_conversation_at:
          type:
            - string
            - 'null'
        conversation_messaging_enabled?:
          type:
            - boolean
            - 'null'
        discarded_at:
          type:
            - string
            - 'null'
      required:
        - id
      additionalProperties: false
    CompanyMessagingConversationCreator:
      description: The recipient who created a conversation.
      type: object
      properties:
        id:
          type: integer
        first_name:
          type:
            - string
            - 'null'
        last_name:
          type:
            - string
            - 'null'
        email:
          type:
            - string
            - 'null'
        phone:
          type:
            - string
            - 'null'
        avatar_background:
          type:
            - string
            - 'null'
        image_url:
          type:
            - string
            - 'null'
        pro_user:
          type:
            - boolean
            - 'null'
        blocked:
          type:
            - boolean
            - 'null'
        blocker:
          type:
            - boolean
            - 'null'
        discarded_at:
          type:
            - string
            - 'null'
      required:
        - id
      additionalProperties: false
    ErrorMessage:
      description: An API error message represented as text or structured JSON.
      anyOf:
        - type: string
        - $ref: '#/components/schemas/ErrorBag'
        - type: 'null'
    ErrorBag:
      description: >-
        Validation errors keyed by field, a list of errors, a single error
        message, or null when no structured error details are available.
      anyOf:
        - type: string
        - type: array
          items:
            $ref: '#/components/schemas/ErrorValue'
        - type: object
          additionalProperties:
            $ref: '#/components/schemas/ErrorValue'
        - type: 'null'
    Meta:
      type:
        - object
        - 'null'
      properties:
        request_id:
          type:
            - string
            - number
            - integer
            - 'null'
        timestamp:
          type:
            - string
            - number
            - integer
            - 'null'
          format: date-time
    JsonValue:
      description: >-
        Any valid JSON value for provider, integration, theme, metadata, or
        other dynamic payloads whose keys are not fixed by the API contract.
      anyOf:
        - type: string
        - type: number
        - type: boolean
        - type: 'null'
        - type: array
          items:
            $ref: '#/components/schemas/JsonValue'
        - type: object
          additionalProperties:
            $ref: '#/components/schemas/JsonValue'
    ErrorValue:
      description: A validation or API error value.
      anyOf:
        - type: string
        - type: array
          items:
            type: string
        - type: object
          additionalProperties:
            $ref: '#/components/schemas/JsonValue'
  securitySchemes:
    bearer_auth:
      type: http
      scheme: bearer
      description: Bearer token authentication

````